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Malibu, Los Angeles | United States
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Honest answers to common questions. Everything you need to know—no fluff, just facts.
We don’t do cookie-cutter work. Our pricing is structured to match the complexity and scope of your required IT stack. We operate on a fixed-fee model for our Managed IT and Security services, providing cost predictability. Custom projects (software, cloud migration) are scoped based on engineering hours and deliverable milestones. After the initial Strategic Briefing, we provide a detailed, itemized proposal.
The ROI timeline depends on the service. You will see immediate results in system stability and security within the first month. Operational efficiency (e.g., process automation) typically shows a measurable ROI within 90 to 120 days. We track this using pre-defined metrics (e.g., reduction in downtime, time saved per process) defined in the initial blueprint.
Yes! We help startups, small businesses, and growing brands- adapting to your stage and scale.
We measure success against your key business objectives (KBOs), not ours. This includes metrics like Infrastructure Uptime (99.99%), Employee Hours Reallocated (Automation), and Operational Cost Reduction. Our goal is to shift your IT from a cost center to a verifiable, performance-driving asset.
Our ecosystem and service model are specifically engineered for Small to Mid-sized Businesses (SMBs) and the Mid-Market (typically 20 to 500 employees). We provide the strategic depth and infrastructure support necessary for scaling companies that need enterprise-grade stability without the enterprise-level budget.
While technology is industry-agnostic, our deepest experience and most impactful case studies are within sectors where compliance, data security, and operational stability are paramount. These include: Professional Services (Legal, Financial, Accounting), Logistics & Distribution, and Specialty Manufacturing.